Six Sigma and Five Why’s
Six Sigma is a quality assurance program that is sweeping the nation and changing the corporate landscape with its unique blend of results-driven change and thoughtful program management. How can Six Sigma training make this huge difference in business? One key reason is that this program identifies root problems through a process known as the Five Why’s. The Five Why’s are a process of finding the root cause of a problem by following the problem’s process to a single, changeable root cause.
The Five Why’s are perhaps easier to understand in a colloquial situation. Say your child is getting poor grades. When you ask yourself ‘why’ for the first time, the immediate reason is that they haven’t been performing well. If you stop here, you have no way of forming a concrete solution. However, if you continue asking, you can get to a root cause, as follows:
Problem: Child is getting poor grades Why? He is underachieving. Why? He doesn’t study enough. Why? He is busy doing other things. Why? He is overscheduled. Why? He has too many after school and extracurricular activities.
You can see by the illustration that the Five Why’s taught in Six Sigma training have solved a problem by reducing it to a single root cause. The parent can now decrease the extracurricular activities, and if that is really the source of the problem, the grades will go up. If results are not seen right away, then the parent can go back to the beginning and start over. This can create a big difference in the business world.
Six Sigma teaches this as well as other techniques that will help your business become more efficient. You will become a quality assurance minded person as well as creating a corporate edge for your company. Six Sigma creates a competitive edge in a way that no other training compares to. it only takes a few weeks to learn these strategies that can turn your company and life around.
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