costumes for halloween

How do I search for Costumes?
There are two ways you can search for products. Navigate through the website to search by category. The second way is to use our search box. Type in a keyword or part number to have our shopping cart provide products that match that search term.all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store.

Why was my credit card was declined?
It is possible there are restrictions on your card for making online transactions or there are no funds available to make the purchase. Please check with your issuing bank for further details. Note: We do not accept American Express, Diners, or JC credit cards, only credit cards with the Visa or Mastercard symbol and 16 digits. If you wish to speak to one of our billing customer service representative please call 1.800.890.0409 ext 9.checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers.

What are the conditions if I order during the blackout period ?
When ordering during the black out period Midnight October 15th – Midnight October 31st (PST) all sales are considered final. We do not accept returns or exchanges on any products purchased during this time frame.We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers.

When do I make payment?
Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments. If an item within your order sells out before your payment clears we will notify you.No, but you can buy items from one our affiliate websites. Click on the banner below on our home page.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method.

How can I find out more about a product?
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen. Select a Rush UPS option (3 day select, 2nd day air, next day air) for faster service. UPS ground is most common unless you need your order rushed. Orders outside the US do not have an option other than USPS Global Express Mail (EMS) and will take approx 10-14 days for delivery.It is possible there are restrictions on your card for making online transactions or there are no funds available to make the purchase. Please check with your issuing bank for further details.

How can I find out more about a product?
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.It is possible there are restrictions on your card for making online transactions or there are no funds available to make the purchase. Please check with your issuing bank for further details. Note: We do not accept American Express, Diners, or JC credit cards, only credit cards with the Visa or Mastercard symbol and 16 digits.

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